Background
The parent questionnaire took place during February 2024. We received 26 completed questionnaires. So thank you to everyone who took the time to complete them.
Purpose
The purpose of the questionnaire is to provide parents with an opportunity to provide us with feedback on a variety of issues so we can improve the services we offer to you and your child.
Key to Results – SA = Strongly Agree A = Agree Neither Agree/Disagree = NAD Disagree = D Strongly Disagree = SD
Questions & feedback:
- My child is happy at pre-school
SA =94% A= 6% - Children’s interests are taken into account
SA=92% A=8% - There are a wide range of activities available to meet children’s needs
SA=83% A=17% - My child is encouraged to be healthy
SA=95% A=5% - I feel happy approaching staff for help and support
SA=98% A =2% - I feel comfortable approaching my key person to talk about my child’s needs
SA=92% A=8% - Ide Hill Pre-school is a safe place for children to attend
SA=98% A= 2% - The setting is stimulating for children
SA=90% A= 10% - I like the idea of a small allotment in the garden for the children to grow fruit and vegetables in
SA=100% - I can see the benefits of my child attending Forest School regularly
SA= 100% - Staff treat children well
SA=100% - Staff are approachable and make time to listen to my concerns
SA=91% A=9% - I am confident that staff are well qualified
SA=100% - I am aware that I can respond to my key person on Tapestry and send in photographs from home to pre-school via Tapestry?
SA 89% A= 11% - Staff deal with my concerns appropriately
SA=88% A=12% - The Manager is approachable and helpful
SA=92% A = 8% - The pre-school team is lead well and work well together
SA=94% A=6% - I am confident in using the Tapestry online system
SA=94% A= 6%
Comments received from parents:
“My experience of the pre-school has been excellent and we appreciate everything – this is largely down to Liz’s management.”
“The effort and love that the team make with each and every child is amazing. It’s a very special place.”
“Beyond happy with the pre-school and the staff are phenomenal. I cannot praise them enough.”
“The staff are invaluable, all so warm, welcoming, funny and caring; all you can ask for – they are doing the most important job looking after our little ones.”
“It is very clear the staff consistently go above and beyond to ensure the children’s happiness is paramount.”
“The staff are amazing and create a vibrant learning environment and superb pastoral care.”
“We are extremely impressed at well the pre-school has dealt with this difficult situation and are so grateful for the many adaptations and support for the children to be comfortable.”
“The video to show us what to expect when we returned after lockdown was so helpful to reassure my child – we particularly loved the slide coming into pre-school and the little trikes cars to get the children through the door.”
“Love the virtual tour – what an amazing pre-school we have.”
“The pre-school has done an AMAZING job throughout lockdown.”
“We love Ide Hill pre-school it’s so nurturing and the whole team work so hard to ensure the children have so much fun while supporting their learning.”
“It has been wonderful seeing our little one interact with caring and engaging teachers. In just the month since she has started she has shown a great deal of growth.”
“As a family we are relatively new to the pre-school but I couldn’t be happier with how you have all helped settle in my child. You all work so hard to provide a fun but educational environment, we are very grateful to you all.”
“We are so happy with “V” experience and learning. We feel lucky to have such a wonderful local pre-school and want to say thanks to the teachers who we can see work so hard to support our children.”
“I wish we had lived in the area for when my other child went to pre-school. It really is above all the rest. There are so many things for the children to do and everyone is so kind and they give the children such a positive happy place to be.”
“A lovely pre-school with great teachers who offer fantastic learning experiences – thank you.”
“We have been impressed with the number and quality of visitors to the pre-school (e.g. wildlife trust, policewoman, nurse, doctor).
“Mrs William’s clearly loves her job, she is so friendly and approachable and my daughter seems happier since attending. She also loves the varied activities on offer. Thank you.”
“M” has enjoyed pre-school so much. She is so confident and happy as a result of her time here. I feel like a happy Mum too as we have so much support as a family. The staff are the best I have come across in a childcare setting – just so kind and they really care !”
“The staff are brilliant, so lovely, helpful and wonderful, especially Mrs Jepson our key person, couldn’t ask for better.”
“Tapestry is the BEST thing we voted for.”
“Really happy with Ide Hill. My daughter experiences a breadth of learning opportunities and she is making great friendships. Staff are really caring particularly Mrs Ferguson.”
“Mrs Marro is fantastic. I feel she goes above and beyond for my child and myself.”
“We absolutely love the school. My child skips in every day and has come on in leaps and bounds.”
“I couldn’t be happier with the pre-school. Fantastic staff, doing an amazing job! “H” is happy to come in on his days and asks to come the days he’s not! I love that he gets to take part in a variety of activities. I then get to see these through Tapestry – such a great package. Can’t rate the pre-school highly enough.”
“Every single member of staff is friendly and welcoming. They are always happy to help with any query I may have and I couldn’t wish for a more lovelier group of ladies to be looking after my son.”
“Mrs Williams is brilliant – she is the 1st person my child looks for when we get to school.”
“I think you all do a great job at pre-school and I have no worries only praise! I am very lucky to have found you.”
“We feel that the quality of care provided by the staff is outstanding. Communication is excellent and all staff very approachable.”
“All very approachable and a fantastic team, managed by Liz, well done.”
“We just think it is a fabulous pre-school, which means it’s exceptionally well run by Liz and exceptionally well staffed by the whole team.”
“I honestly think the service that you provide is excellent and would struggle to think of a way that it could be improved.”
“The staff make the pre-school.”
Thank you to everybody involved in our questionnaire. All ideas, suggestions as always very welcome.
